Privacy Policy
This template must be completed with the final legal entity name, address, retention periods, processors and contact details before publication.
Who controls your information
InPlace Property Care & Concierge (“InPlace”, “we”, “us”) is responsible for personal information submitted through this website. Legal entity and registration details: to be confirmed.
Information we collect
When you make an enquiry, we may collect your name, email address, telephone number, contact preference, general property location and characteristics, requested services and information you choose to include in your message.
Why we use it
We use enquiry information to respond, assess whether a service is suitable, prepare a proposal and take steps requested before entering into an agreement. We do not ask you to submit alarm codes, key locations, banking information or identity documents through this form.
Sharing and processors
Information may be processed by necessary website, hosting or email providers. Provider names and processing locations: to be confirmed before launch. We do not sell personal information.
Retention
Unsuccessful enquiries and customer records are retained only for an appropriate documented period. Final retention periods: to be confirmed.
Your rights
Subject to applicable law, you may request access, correction, deletion, restriction or portability, and may object to certain processing. You may also complain to Portugal’s data protection authority, the CNPD.
Contact
For privacy questions, email hello@inplacecare.pt. Postal contact details: to be confirmed.