Terms of Service
These general terms are not a substitute for the property-specific written service agreement. They require professional legal review and completion before publication.
Website information
This website provides general information about InPlace services. It is not a binding quotation, guarantee of availability or offer capable of acceptance.
Property assessment and proposals
Services, frequency, responsibilities, access procedures, limitations and pricing are confirmed only in a written proposal or service agreement following an appropriate assessment.
Third-party services and costs
Cleaner, contractor, material, utility, specialist and other third-party costs are separate unless expressly included. Non-urgent expenditure requires the approval process stated in the applicable agreement.
Urgent matters
The website enquiry form and normal email channels are not emergency services. Urgent attendance is not guaranteed unless expressly included in a signed agreement. Immediate risks should be reported to the appropriate emergency service, insurer, utility, building management or other responsible authority.
Access and keys
Any key holding or property access begins only after suitable identity, authority, consent and record-keeping procedures have been agreed.
Liability and insurance
Applicable limitations, exclusions, insurance requirements and responsibility for pre-existing conditions must be defined in the property-specific agreement. Final legal wording: to be confirmed.
Governing law
Governing law, jurisdiction and consumer dispute information: to be confirmed following Portuguese legal review.
Contact
Email hello@inplacecare.pt. Legal entity and postal details: to be confirmed.